245D Documentation/Compliance Support.
You run your agency. We help manage the documentation behind it.
Keeping up with 245D documentation can quickly become a full-time responsibility. Pillar Services provides ongoing, hands-on support to help ensure your client and staff documentation is complete, current, and properly maintained throughout the year.
Client & Staff Documentation
- Intake and annual documentation for Basic and Intensive Services
- Progress reviews and annual reports
- Incident reports and internal reviews
- Staff orientation and required training records

Documentation Review & Staff Support
- Review case notes to ensure they align with client goals and services provided
- Identify documentation that needs correction or follow-up
- Provide staff coaching and documentation training as needed
Ongoing Agency Support
- Weekly or biweekly visits based on agency needs
- Track upcoming, missing, and expiring documentation
- Keep records updated as client and staff information changes
- Keep providers informed of regulatory changes that affect documentation and agency requirements
Contracted DCR & Designated Manager Support
For agencies needing additional support, we provide contracted DCR/DM services with a designated manager/coordinator assigned to your agency.
- Work directly with staff and clients
- Coordinate appointments, meetings, signatures, and required follow-up
- Provide ongoing oversight of services
- Reduce the administrative coordination placed on agency owners
You provide the services. We help keep the documentation behind them on track.
Contact Pillar Services to discuss the level of support your agency needs.